ClaymorePC LLC ("ClaymorePC," "we," "us," or "our") operates the website claymorepc.us and provides Managed IT Services and Software Lab Management. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
Please read this policy carefully. By using our website or services, you agree to the practices described here.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1. Information We Collect
Information You Provide Directly
When you fill out our contact form or engage with our services, we may collect:
- Full name
- Email address
- Mobile phone number
- Business name and contact details
- Any information you include in your inquiry
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring website
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To deliver account notifications, login verification codes, and security alerts via SMS to the mobile number you provide
- To send transactional messages related to your managed IT services account
- To manage our business relationship with you
- To improve our website and services
- To comply with legal obligations
SMS / Text Message Communications
When you provide your mobile phone number and check the SMS consent checkbox on our contact form, you are opting in to receive:
- Account activity notifications (e.g., login alerts, access changes)
- Login verification codes and two-factor authentication messages
- Service status updates and account-related alerts
Message frequency: Varies based on account activity.
Message & data rates may apply.
To opt out: Reply STOP at any time.
For help: Reply HELP or email [email protected].
3. Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We may share data with trusted vendors (e.g., SMS delivery platforms, hosting providers) solely to fulfill our services. These providers are contractually prohibited from using your data for any other purpose.
- Legal requirements: We may disclose information if required by law, court order, or governmental authority.
- Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.
We do not share SMS opt-in data or consent information with any third parties for marketing purposes.
4. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. SMS consent records are retained for a minimum of five (5) years as required by telecommunications regulations.
5. Your Rights and Choices
- Opt out of SMS: Reply STOP to any text message we send. You may also email [email protected] to request removal.
- Access or correction: You may request a copy of the personal data we hold about you, or ask us to correct inaccurate information.
- Deletion: You may request deletion of your personal data, subject to our legal retention obligations.
To exercise any of these rights, contact us at: [email protected].
6. Security
We use industry-standard administrative, technical, and physical safeguards to protect your information. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Company: ClaymorePC LLC
- Email: [email protected]